Jobs

About Allrecipes

Allrecipes, the world’s largest social network of food and entertaining enthusiasts, receives more than 35 million annual unique visits from users who share and download recipes, reviews, photos, personal profiles, and meal ideas. For more than 10 years, the Seattle-based site has served as a dynamic, indispensable resource for cooks of all skill levels seeking trusted recipes, entertaining ideas, everyday and holiday meal solutions, practical cooking tips and food advice. As the fastest-growing independent food Internet site, and part of the Reader’s Digest Association, Inc. Food & Entertaining Division, Allrecipes provides insights into the kitchens and cooking passions of home cooks everywhere. For additional information regarding Allrecipes, please visit www.allrecipes.com

About Reader’s Digest

The Reader’s Digest Association, Inc., is a global multi-brand media and marketing company that educates, entertains and connects audiences around the world. With offices in 45 countries, it markets books, magazines, and educational, music and video products that reach a customer base of 100 million households in 79 countries. It publishes 92 magazines, including 50 editions of Reader’s Digest, the world’s largest-circulation magazine, operates 65 branded websites generating 18 million unique visitors per month, and sells approximately 68 million books, music and video products across the world each year. Its global headquarters are in Pleasantville, N.Y.

Advertising Product Manager

The Advertising Product Manager is responsible for assisting the Ad Products team to analyze and build successful ad products to build revenue.

Primary Responsibilities:

• Act as the champion and subject matter expert for cpa, cpc, and revenue share products on Allrecipes.
• Develop and manage a business plan, which includes understanding market trends and Allrecipes business objectives and translating them into a prioritized roadmap, identifying strategic partnerships while enhancing consumer experience on Allrecipes, and maximizing revenue potential.
• Continually measure performance, through ongoing campaign and vendor analysis which includes regular reporting to continually optimize their campaigns.
• Gather and interpret data from a broad variety of sources, bringing it all together to make overall conclusions and recommendations to increase overall ecpm.
• Develop and manage standardized communication tools to communicate revenue progress and recommendations to clients, vendors, and internal contacts, clearly communicating current status and recommendations.
• Identify and manage gaps and opportunities, which includes exiting non-performing relationships.
• Recommend, develop, and implement custom client programs in collaboration with sales, including developing sales materials.
• Identify, manage, and develop target client and vendor lists.
• Define and translate product needs managing a new feature implementation process, which includes developing wireframes and cross-functional team leadership to assure on-time launch.
• Monitor market, competitive, and client trends to quickly respond and anticipate new features and products.
• Develop pricing models for new products and features.
• Attend sales presentations as subject matter expert, as requested.
• Continually improve processes and products to create operational efficiency.
• Key contact for product training for internal staff.
• Active member of the Ad Sales Product team, working together to grow current products and relationships and develop new products and relationships.

Qualifications

• Minimum five years of experience as product manager, business analyst, product development, or related role in a digital advertising setting.
• Excellent analytical skills.
• Familiar with a variety of the product marketing concepts, practices, and procedures.
• Excellent communication and presentation skills.
• Exceptional relationship management and negotiating skills.
• Understanding of customer requirements; ability to translate customer requirements into project specifications.
• Must work well in a multi-tasking, cross-functional environment across a variety of audiences.
• Must understand and can work in an Internet technology organization. Must understand Web 2.0 trends and technologies, and community sites.
• BS in marketing, business, marketing, economics, finance, or related field.

Location: Seattle

Reports To: Sr. Director, New Business Programs

Department: New Business

Please send a cover email and resume to jobs@allrecipes.com, referencing “Advertising Product Manager”. No phone calls please.

Consumer Relations Manager

The Consumer Relations Manager is responsible for executing communication strategies by providing outstanding consumer relations support for Allrecipes.

Primary Responsibilities:

• Manages incoming consumer inquiries primarily through email. Proactively identifies, resolves and answers consumer questions and concerns.
• Leads development or purchase of internal tool set, manages system to efficiently and effectively manage incoming inquiries, providing status reports, updates, and history of questions and comments.
• Sets, authors, and builds reports to share feedback and user satisfaction from day-to-day site use, product launches, and user experience.
• Works closely with development and content teams to troubleshoot technical or other inquiries. Escalates issues appropriately. Maintains check list of requests ensuring open items are worked on and closed.
• Sets foundation for CRM sophistication, team player on email projects to apply consistent communication strategies regarding email, alerts, newsletters, surveys, and direct marketing.
• Consistently feeds retention, product, new business and sales departments with details behind the data, shares learning and assumptions, aids product improvement, and user satisfaction.
• Trains back up when out of the office. Keeps calendar to ensure coverage.
• Works with business intelligence and development departments on effective tracking of user data.
• Sets customer communication standards, builds foundation for Customer Relations department.
• Accountable for understanding, Privacy Policies, and COPPA.
• Coaches assigned staff, providing development opportunities and guidance through work assignments, special projects, and feedback.
• Responsible for resolving more difficult internal and customer issues as they arise and developing standards.
• Resolves customer issues promptly and accurately and in a manner that will retain and promote customer loyalty.
• Recommends budget requirements for assigned areas using forecasting and planning tools. Manages within approved budgets.
• Leads the development of FAQs and CS web help pages and moderates the local AR recipe exchange community.

Qualifications

• Bachelor’s degree preferred. Additional experience may substitute on a year-for-year basis.
• Minimum three years customer service experience, with at least one year in a web-based setting.
• Must have a true desire to help people with the goal of retaining them as ongoing customers.
• Must be able to communicate effectively with users from diverse cultures.
• Must enjoy working in a fast paced, dynamic, changeable environment.
• Ability to summarize massive data in clear, concise way.
• Self motivating – able to work under only general supervision on assigned tasks.
• Exceptional communication and interpersonal skills (i.e., writing, presentation skills, relationship development and collaboration).
• Proficiency with MS Office programs: Word, Excel, PowerPoint; SharePoint; Outlook.
• Proficiency with customer service software.
• Attention to detail with consistent follow through.
• Must be able to sit at computer for most of the day.

Location: Seattle

Reports To: Vice President, Retention Marketing

Department: Customer Retention Marketing

Please send a cover email and resume to jobs@allrecipes.com, referencing “Consumer Relations Manager”. No phone calls please.

Senior Project Manager

The Senior Project Manager is responsible for the execution of approved mid-to-large online projects throughout the execution lifecycle.

Primary Responsibilities:

• Effectively applies internal project methodology as identified in the Software Development Life Cycle (SDLC) and reinforces project standards and processes throughout the various phases of the SDLC.
• Works with the Executive Staff to determine project prioritization and delivery in accordance with the organization’s strategic goals.
• Works with the various business stakeholders to translate business requirements into functional requirements and document these requirements in a functional specification.
• Collaborates with the project owners, stakeholders, and team in developing an initial scope, timelines, and resource allocations.
• Maintains project schedules and timelines including execution dates, deliverables, and task/resource dependencies while maintaining consistent communication and approval processes with project team throughout the SDLC.
• Regularly reports status, resource needs, efficiencies, and risks.
• Manages day-to-day operational aspects of multiple concurrent projects within assigned cross-functional teams. Collaborates with designers, developers, product managers, marketers, editors, sales people, and other stakeholders on project specifics.
• Monitors and reviews project status and deliverables to ensure the project will be delivered on time and to specification.
• Leads applicable project communication across teams and departments with internal/external project owners and stakeholders, and translates outcomes into actionable tasks/deliverables.
• Responsible for conducting project post mortems when necessary.
• In charge of the tactical/day-to-day application of SharePoint as it pertains to the project life cycle.
• Manage and mentor a Project Manager direct report.

Qualifications

• Strong technical background and/or a BA/BS in business, technology, or related field.
• Minimum of five years web-centric project management or related consulting experience.
• Strong knowledge in software development processes and project management methodologies.
• Good understanding of Internet production and user interface.
• Strong interpersonal skills in leading indirect resources, resolving conflicts, fostering alignment, and gaining commitment.
• Solid experience using Microsoft Project, Word, Visio, Excel, SharePoint, and PowerPoint required.
• Experience with Microsoft Office SharePoint Server (MOSS) strongly preferred.
• Attention to detail with consistent follow through. Demonstrated ability to bring projects to successful conclusion, on time, and within budget.
• Ability to communicate effectively through all levels of the organization, and ability to collaborate effectively cross-functionally.

Location: Seattle

Reports To: Director of Business Intelligence

Department: Business Intelligence

Please send a cover email and resume to jobs@allrecipes.com, referencing “Senior Project Manager”. No phone calls please.

Senior Product Manager, Product Marketing

The Senior Product Manager is responsible for identification of opportunities, conceptual development, functional definition, performance management, and ensuring customer satisfaction for the features and products that are part of the Allrecipes Product Marketing strategic roadmap. The Senior Product Manager spearheads and leads the design, optimization and management of consumer facing web products and features that such as: recipe submission, ratings and reviews, community message boards and other communication tools, recipe box, search engine optimization, keyword and categorical search features, membership registration and payment, member profile and all other site features and design.

This position will work with other internal cross-functional teams, external partners and Reader’s Digest affiliated companies to develop and optimize web products on Allrecipes from conceptual modeling and design prototypes through effective life-cycle management. The Senior Product Manager will develop specifications and other project documentation supporting implementation, and collaborate with reporting and finance teams to build business models for new features and feature enhancements for Allrecipes. This role will also be required to coordinate in conjunction with Project Management, Marketing and Development teams to facilitate feature implementation and launch.

Job Responsibilities:

New Product Development

• Develop new features that support the organization’s value proposition
• Integrate determined value proposition into business objectives and success metrics
• Develop product requirements documents, including Project Proposal, Product Specs and coordinating smooth hand-off to technical planning group
• Manage product and feature launch efforts, including design and production management, business validation, launch, and performance monitoring
• Provide opportunity analysis for new products and features

Product Management

• Maintain and optimize existing features to optimize customer engagement and satisfaction
• Identify and manage product value proposition throughout product (and feature) life cycle
• Track and analyze key product and feature metrics
• Identify and mitigate issues during product management and development
• Work closely and collaboratively with key departments such as Project Management, Creative, Editorial, IT, Member Retention, and Customer Service
• Provide opportunity analysis for enhancements for existing products and features

Product Marketing

• Leverage marketing promotions & e-mail marketing teams to develop promotion plans for successfully taking products to market
• Work with marketing teams to optimize feature promotions throughout product lifecycle
• Ensure consistency of product marketing efforts throughout introduction of new features, content and parallel product/feature promotions

Product Strategy

• Maximize product value proposition over complete product lifecycle
• Provide ongoing evaluation & recommendations for existing products against current business objectives and success metrics, including customer satisfaction
• Manage all product and/or feature launch efforts, including feature release, and pricing and packaging structure
• Track, analyze, and interpret key product and feature metrics – leverage to recommend product strategy

Job Requirements

• A qualified candidate should have 3-5 years experience in online feature or product development and marketing, preferably the social networking and/or subscription-based consumer Internet space. A quick study who clearly exhibits aptitude, integrity, tenacity, and a good sense of humor.
• Project or Program management experience for initiatives of varying scope and speed to market is a plus. Familiarity with project/program life-cycle and software development best practices also a strong plus.
• Candidates must have familiarity with current web technologies and relationships between browser, server and database. Strong written and verbal communication and business analysis and planning skills are required, along with attention to detail.
• Experience and proven track record of working well with cross-functional teams, external vendors, remote development and management teams is key to the success of this position.
• BS/BA required

Location: Seattle

Reports To: Sr. Director, Product Marketing

Department: Product Marketing

Please send a cover email and resume to jobs@allrecipes.com, referencing “Senior Product Manager, Product Marketing”. No phone calls please.

Account Manager – Online Advertising

Work as a partner with designated Regional Sales Manager(s) to create and coordinate proposal implementation to ensure successful delivery of advertising campaigns. Is primary point of contact for the advertiser post-sale. Execute and implement advertising campaigns to ensure accurate impression, performance and revenue delivery. Support advertising sales to increase revenue.

Primary Responsibilities:

• Work as a partner with designated Regional Sales Manager(s) to create and coordinate proposal implementation to ensure successful delivery of advertising campaigns. Execute and implement advertising campaigns to ensure accurate impression, performance and revenue delivery.
• Serve as primary point of contact for the advertiser post-sale.
• Develop and revise new/existing proposals by applying your expert knowledge of the Allrecipes.com site and competitive industry knowledge. With input from the Regional Sales Manager this position will develop a proposal for an online campaign attaining the advertisers’ objectives – this process includes communication of product availability, allocation of program impressions, impressions and sponsorship availability; strategically align products and proposals with client objectives, and review proposals for accuracy.
• Coordinate efforts between other cross-functional teams as necessary (implementation of new products and custom elements). Position interfaces with Sales, Marketing, Engineering, Creative, HTML and Site Operations departments.
• Update contract management system (FatTail) with campaign change orders (campaign delays, optimizations, etc.) and alert team of changes that will affect revenue.
• Work closely with Advertising Operations and Advertising Sales on budget forecasting and revenue/pipeline monitoring.
• Prepares campaign reports based on Web analytics from Ad Operations. Looks for opportunities to renew and up sell campaigns.
• Reduce account attrition through understanding of advertisers’ objectives, ensuring advertising performance, and suggesting appropriate improvements and add ons.
• Provide existing/historical program feedback during proposal process to generate compelling renewable advertising programs.
• Meet with clients to strengthen new and existing relationships; discuss program requirements and benefits, campaign metrics and added value concepts.
• Work closely with Sales, Marketing, Advertising Operations, Advertising Services and Creative departments to resolve issues and problems that affect a product and program success.

Qualifications

• Minimum of 2 years of marketing, advertising, and/or sales experience in an on-line environment.
• Bachelor’s degree, emphasis in Marketing, Advertising, Communications or Business preferred.
• Candidate must possess excellent organizational, interpersonal, and influential written and verbal communication skills.
• High attention to detail.
• Ability to work cross-functionally and with a wide range of employees with different skill sets.
• Demonstrated ability to exercise broad judgment and flexibility in balancing program requirements, deadlines, and keeping people and projects moving on schedule.
• Proficient in Excel, Word, PowerPoint, Internet research, and ability to learn databases.
• Detail oriented with strong time management skills
• Team player, positive can-do-attitude. Ability to work in fast-paced, changing environment.

Location: Seattle

Reports To: Sr. Manager, Sales Accounts

Department: Sales

Please send a cover email and resume to jobs@allrecipes.com, referencing “Account Manager – Online Advertising”. No phone calls please.

Country Online Content Managers (Germany, France, China and Japan)

Allrecipes is expanding globally! The Country Online Content Managers are responsible for the production and launch of editorial and user-generated content for international Allrecipes sites.

Primary Responsibilities:

• Edits and loads recipes. Ensures recipe categorization accurately supports SEO.
• Ensures recipe and related content is ready and of high quality at time of launch, and on-going thereafter. Provides on-going quality control of site content including UGC.
• Writes regular email newsletter(s) reflecting country content and readership interests.
• Writes custom copy as needed to support advertising and marketing efforts.
• Works with international team and local country manager to ensure successful launch.
• Develops and manages project plan for up front content loading and hiring to meet aggressive project launch timelines.
• Works with international team and local country manager to ensure successful launch.
• Ensures that on-going visual and food-related content supports the Allrecipes brand, site traffic growth, and advertising sales.

Qualifications

• Must have thorough experiential professional knowledge of specified country’s cuisine, recipe editing, and online community sites including editorial and user-generated content.
• Must be bilingual in English and specified country’s predominant language.
• Minimum two years of professional cookbook, food blog writing or other food-related content, and copywriting experience.
• Strong writing and editorial skills in content; understanding of writing for marketing content.
• High attention to detail; Strong analytical and organizational skills.
• Excellent communication skills and ability to work in global, matrixed corporate setting.
• Proficiency with MS Word, MS Excel, databases, and Outlook. Experience using Internet for research.
• Ability to travel internationally between Seattle and home country occasionally. Ability to spend first 4-6 weeks in Seattle to work with international and editorial teams.

Location: Stuttgart, Germany; Paris, France; Shanghai, China; Tokyo, Japan (or Seattle)

Reports To: International Program Online Content Manager (Seattle, WA USA) and RDA Country Manager

Please send a cover email and resume to jobs@allrecipes.com, referencing “Country Online Content Managers”. No phone calls please.

Site Producer/Recipe Editor

Primary Responsibilities

• Edits and publishes user-submitted recipes.
• Performs indexing and keywording for online publishing.
• Writes descriptive copy or food and lifestyle articles as needed.
• Manages user-related non-recipe content for web publication (reviews, merchandizing content).
• Performs recipe and food-related research.
• Maintains and updates recipe ingredient database.
• Might assist customer service in responding to food-related questions as needed for peak seasons.

Qualifications

• Recipe editing experience preferred.
• High attention to detail. Must have strong analytical/logical skills related to classifications.
• Demonstrated ability to complete research using Internet search engines and paper reference materials.
• Excellent writing and editing techniques.
• Ability to master the tone and style guide of Allrecipes in all content and user-related tasks.
• Constructive and effective communication and interpersonal skills.
• Strong analytical and organizational skills.
• Ability to problem-solve and prioritize tasks
• Proficiency with MS Word, MS Excel and Outlook, and online and/or database search.
• 4-year degree in related field or culinary degree preferred. Additional relevant food editing/related work experience might substitute for college degree.

Location: Seattle, WA

Department: UGC Development

Reports To: Sr. Director, Content Development

Please send a cover email and resume to jobs@allrecipes.com, referencing “Site Producer/Recipe Editor”. No phone calls please.

Vice President, Content

We are looking for a leader with strategic vision to lead our Content Team, and help take the company to the next level. The Vice President, Content is responsible for overseeing all creative design, user-generated content and editorial initiatives for the company.

Primary Responsibilities

• Provide overall leadership for the creative design team, the editorial team, and the UGC team.
• Develop and establish a consistent design and editorial voice reflecting the mission of Allrecipes.
• Establish and drive Allrecipes content strategy from the moment a visitor comes to the site.
• Work with Product Team to develop a rigorous approach to product design and development.
• Lead and motivate UGC, editorial, and design staff to implement vision, including talent acquisition, performance management, and career development. Manage vendors, outsourcing contracts, and contract labor.
• Oversee the day-to-day online editorial operations of all content (e.g. user-generated recipes and content, editorial features, newsletters, experts, video, etc.) to support revenue goals.
• Collaborate strategically with product and development in building new site features and functionality.
• Develops and manages content budget, and drives improvements to operational efficiency to contribute to overall profitability of company.
• Contribute as part of executive team in achieving overall company goals.

Qualifications

• Minimum of five years of successful content or creative management experience at a senior-executive level.
• BFA or BA in design, advertising, or writing preferred.
• Experience in managing designers, writers, and other creative resources in an online setting. Provide direction and motivation to staff.
• In-depth Internet industry knowledge of new technologies to continue to improve overall user experience.
• Strong strategic and creative thinking skills; ability to identify the key issues to dramatically increase brand equity with Allrecipes existing users and meet changing marketplace demands.
• Must have passion for the Internet and ability to understand and embrace new technology.
• Love of food preferred.
• Social media experience preferred.
• Excellent communication and presentation skills.
• Have positive, optimistic demeanor and work well as a team member.

Location: Seattle, WA

Reports To: President, Allrecipes.com

Please send a cover email and resume to jobs@allrecipes.com, referencing “Vice President, Content”. No phone calls please.

Australian/New Zealand Program Online Content Manager (Based in Sydney)

We need an exceptional leader with the vision, experience, and drive to help us accomplish our goals. This position manages the production and launch of editorial and user-generated content for international Allrecipes.com sites.

Primary Responsibilities

• Oversees content development for new Australian/New Zealand Allrecipes.com site to ensure recipe and related content is ready and of high quality at time of launch, and on-going thereafter.
• Ensures that content reflects brand principles and follows style guidelines. Oversees quality control of content to ensure that recipes and any other content is high quality, accurate, and appropriate for the country site.
• Writes regular email newsletter(s) reflecting country content and readership interests.
• Edits and loads recipes.
• Ensures recipe categorization accurately supports SEO.
• Provide custom copy as needed to support advertising and marketing efforts.
• Develops and manages project plan for up front content loading and hiring to meet aggressive project launch timelines.
• Works with international launch team in Seattle to ensure successful launch.
• Works with international team and local country manager to ensure successful launch.
• Works as part of country and International team and ensures that content is maintained and updated and that content supports the Allrecipes.com brand, site traffic growth, and advertising sales.

Qualifications

• Must have thorough experiential professional knowledge of Australian and New Zealand cuisine, recipe editing, and online community sites including editorial and user-generated content.
• Strong writing and editorial skills; understanding of writing for marketing content.
• Minimum two years of professional cookbook, food blog writing or other food-related content, and copywriting experience.
• Familiarity with web-based content development.
• High attention to detail; Strong analytical and organizational skills.
• Excellent communication skills and ability to work in global, matrixed corporate setting.
• Proficiency with MS Word, MS Excel, databases, and Outlook. Experience using Internet for research.
• Ability to travel internationally occasionally. Ability to spend first 4-6 weeks in Seattle to work with international team.

Location: Sydney, Australia

Reports To: International Program On-line Content Manager (Seattle, WA USA) and Australia Country Manager

Please send a cover email and resume to jobs@allrecipes.com, referencing “Australian/New Zealand Program Online Content Manager”. No phone calls please.

Director, Advertising Sales – Eastern Region

Primary Responsibilities

• Responsible for managing direct sales advertising Regional Account Managers (RSM’s) for the eastern region of the U.S.
• As part of senior sales team, accountable for achieving direct revenue goals for business-to-consumer model. As key member of senior sales team, helps develop strategic plan for sales, creates annual revenue and expense budgets for direct sales.
• Ensure adequate business support, appropriate territories, and sales and product training for the RSM's.
• Monitor performance to ensure that RSM’s and overall direct sales team are on track to meet revenue and CPM targets. Sets objectives and manages performance for RSM team. Assists in recruiting sales staff as needed.
• Accompany RSM’s to close on-line advertising and promotional sales to major accounts and for training purposes.
• Work with ad operations, product, creative, and the proposal and marketing teams to help develop effective, efficient sales cycle and reporting.
• Develop long-standing quality business relationships with key business decision makers for key accounts that result in increased revenue and high standing for Allrecipes in the marketplace.
• Assist RSM’s in developing strategic sales tactics for key accounts.
• Present and close corporate account deals as needed to support company revenue goals.
• Develop thorough knowledge of Allrecipes software systems and website (i.e. Intranet, website architecture, reporting software, etc), contact management software, and general software (MS Office) to promote understanding of technical aspects of on-line advertising, and efficient/effective workflow.
• Stay current with industry and competitive trends.
• Approximately 35% travel required.

Qualifications

• Minimum of 5 years of successful consultative selling and minimum 3 years in sales management. Minimum of 2 years in online advertising sales.
• Experience in dealing with senior level executives of major global organizations.
• A proven track record of success in on-line advertising sales required.
• Strong strategic and creative thinking skills; ability to identify the key issues to close deals.
• Excellent communication and presentation skills.
• Have positive, optimistic demeanor and have passion for food and the future of the Internet.

Location: New York City

Department: Sales

Reports To: Senior Vice President, Sales

Please send a cover email and resume to jobs@allrecipes.com, referencing “Director, Advertising Sales – Eastern Region.” No phone calls please.